Privacy Policy

Last updated: May 20, 2025

1. Introduction

True North Tech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill in forms on our website
Correspond with us by email, phone, or otherwise
Subscribe to our newsletter
Request information or assistance
Use our services

The personal information we collect may include:

Name
Email address
Phone number
Company name
Job title
Message content

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Referring website
Pages visited
Time and date of visit
Time spent on pages

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, operate, and maintain our website and services
Improve, personalise, and expand our website and services
Understand and analyse how you use our website and services
Develop new products, services, features, and functionality
Communicate with you, including for customer service, updates, and marketing purposes
Process transactions
Find and prevent fraud
For compliance with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may disclose your information for any other purpose with your consent.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to request restriction of processing your personal information
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us at hello@truenorthtech.co.uk.

6. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information about our use of cookies, please see our Cookie Policy.

8. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@truenorthtech.co.uk
Website: truenorthtech.co.uk